Order Handling

Priviat policies

Secure and reliable Outdoor  furniture buying experience: 
For your convenience and protection, we proudly accept Visa, MasterCard®, American Express, Discover, and PayPal.

Internet security is top priority at McGill Teak. To protect all the information we outsource all credit card processing to Industry expert PayPal®. We do not keep your credit card information on records. We only keep your name, address and phone number on our files to serve you in future needs.

Place order by phone: 
We can take your order over the phone. Just call or fill the form and we can call. To call phone number is (408) 964-8888..

We DO NOT share you information with third party.

Payments Through Checks
McGill Teak payments through checks payable to Glide & Kline Inc. by any personal buyer for residential purposes also.Once the check is cleared, the items will be processed and shipped. The large companies are requested to process their checks or money orders through their company only. No credit cards are accepted for large orders. Please make checks payable to Glide & Kline Inc. And for further information please call our numbers or write to us.

Canceling partial or full order:
You can cancel any item from cart before checkout. Incase you want to cancel the order after you made the payment please write us and we will cancel it for you and make refund same day.

Order handling
Once we receive the order we starting putting the things in place depending upon your request like applying teak protector, etc. Once order is ready it is shipped using freight companies and tracking number with other information is provided. It usually takes between 3 to 10 days to reach you. Upon arrival freight company will call you to schedule delivery.  Please inspect the freight before signing off paper work. If you see any abnormality document it on sign off sheet.

Delivery Options
Standard Delivery
Standard shipping is curbside delivery where freight company driver delivers the freight on the curb next to your home. With gratitude shown, most of kind drivers can bring your freight to your garage. White glove delivery options are available that includes assembling the furniture, remove all packaging material, Please contact us if you want this special delivery.

We are with you during this entire process. In case you need assistance at any point please do call or write and we will be glad to assist you.